ECOlunchbox Solo Cube
ECOlunchbox Solo Cube
SKU:ELB-C1-SOLO
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Plastic-Free Stainless Steel Lunch Box Solo for Everyday Meals
The ECOlunchbox Solo Cube is a simple, sturdy stainless steel food container sized just right for sandwiches, fruit, pasta salad, snacks, leftovers, and everyday lunches. Its square shape holds a generous 21 ounces (2.5 cups) while still fitting easily into lunch bags and totes.
Made entirely from stainless steel with no plastic parts, the Solo Cube offers a durable, reusable alternative to disposable containers. The rigid construction also helps protect sandwiches and other foods from getting squished on the way to school, work, a picnic, or wherever the day takes you.
The lid fits securely but does not contain a gasket, so the Solo Cube is best for dry or moist foods rather than liquids, dressings, or especially saucy meals that may leak if tipped.
Product Details
- Reusable stainless steel lunch and food container
- Capacity: 21 oz / approximately 2.5 cups
- Size: 5.25" square × 2" deep
- Tare Weight: 8.5 oz
- Made from 201 stainless steel
- Plastic-free construction
- Free from BPA, BPS, and phthalates
- Sturdy, squish-resistant design
- Ideal for sandwiches, fruit, snacks, pasta salads, and leftovers
- Dishwasher safe
- Not microwave safe
- Not leakproof
- Made in India
Shipping
Shipping
Order Processing & Shipping
Orders typically process in 2-5 business days (Mon–Fri, excluding holidays) depending on the time of year. This time range is an estimate only and is not a guarantee. Processing times may be shorter or may be longer for special orders or during periods of high order volume.
Shipping times shown at checkout are carrier estimates only and do not include our processing time, our rural location, our package pickup schedule (twice weekly), or potential carrier delays. Delivery dates are not guaranteed.
Multiple Packages & Split Shipments
Some orders may be divided into multiple packages due to item size, shape, weight, packaging needs, or fulfillment location. If your order ships in more than one package, you may receive separate tracking numbers, and packages may arrive on different days.
Banwood & Holy Lamb Organics
Select Banwood items ship directly from Banwood’s warehouse and may arrive separately from other items in your order. Because these items are fulfilled by Banwood, our standard in-house processing schedule does not apply.
Custom-made Holy Lamb Organics items ship directly from their Washington State facility. These items require additional time to be made before shipping, so our standard in-house processing schedule does not apply.
Shipping Insurance & Liability
USPS, UPS, & FedEx include limited insurance liability coverage for up to $100 in value for loss, theft, or damage during transit to your destination. Please note that this coverage does not extend beyond $100 in value ($20/$50 only with GroundSaver). However, please note, UPS, USPS, and FedEx require longer wait times than Route Package Protection before claims can be made or approved/disapproved.
Carrier liability coverage from UPS/USPS/FedEx does not apply after a package has been delivered and does not cover porch-pirate theft or packages taken after delivery.
Route Package Protection: Added Protection Against Porch Pirates
For added protection, including theft shortly after delivery, higher coverage values, or when a package is marked delivered by the carrier, Route Package Protection is available at checkout for all order values.
If Route is purchased and your package is lost, stolen, or damaged during transit or shortly after delivery, Route provides a quick, digital claims process.
If You Decline Route Package Protection
If you decline Route coverage for any order, your purchase is not eligible for replacement or reimbursement in the event of loss, theft, or damage during transit beyond the limited liability provided by USPS, UPS, or FedEx. Replacement and reimbursement will also take longer as they require specific wait times before claims can be made.
By completing checkout without Route Package Protection, you acknowledge and accept responsibility for any loss, theft, or damage that occurs after the package is transferred to the carrier.
Insurance Comparison
*Theft after delivery only applies to theft shortly after delivery (e.g. porch pirates). See Route for more details.
Route Protection
– Coverage: Full order value ✔️
– Loss/Damage during transit: ✔️
– Theft after delivery: ✔️
UPS/USPS Ground Saver
– Coverage: Up to $20/$50 ✔️
– Loss/Damage during transit: ✔️
– Theft after delivery: ❌
USPS Ground Advantage
– Coverage: Up to $100 ✔️
– Loss/Damage during transit: ✔️
– Theft after delivery: ❌
UPS Ground
– Coverage: Up to $100 ✔️
– Loss/Damage during transit: ✔️
– Theft after delivery: ❌
Follow these links to read our full policy for returns, exchanges, refunds and shipping.
FAQs
FAQs
Ordering & Preorders
Q: The item I want is out of stock. When will it be back?
A: Email us at info@alderandalouette.com with the item name and any sizes or colors you're looking for, and we'll be happy to check the estimated restock date for you.
Q: May I preorder an out-of-stock item?
A: Yes, if the product listing includes a preorder option. If not, email us at info@alderandalouette.com, and we'll be happy to see if a preorder can be arranged.
➡️Preorder Policy:
Please purchase preorder items separately from in-stock items if you'd like your in-stock items to ship right away. Otherwise, your entire order will ship together once the preorder item arrives.
Q: May I special order items?
A: Yes! If you're looking for a different quantity, color, or an item that isn't currently listed, email us at info@alderandalouette.com or text 360-358-3387. We'll be happy to see how we can help.
Gift Options
Q: Do you offer gift wrapping?
A: Not at this time, but we're always happy to include a complimentary gift message. Simply leave your message in the Order Notes box at checkout, and we'll handwrite it on a card to include with your order.
Q: Do you sell gift cards or gift certificates?
A: Yes. We offer electronic gift cards, which are sent by email with a code, or you can request a physical gift certificates as well, which is mailed to the shipping address provided.
Sales & Discounts
Q: Can a sale price be applied to an order placed before or after a sale?
A: No. Sale prices and discounts apply only to orders placed during active sale dates.
Q: An item I wanted sold out during a sale. Do you offer rainchecks?
A: We do not offer rainchecks. Sale prices apply only to items that are in stock during the sale. You’re welcome to email us at info@alderandalouette.com to see if the item may be back before the sale ends.
Q: I found a discount code online, but it doesn’t work. Why?
A: Only discount codes shared through official Alder & Alouette channels are valid. Codes found on coupon websites or other third-party sites were created without our permission and cannot be honored.
Order Changes & Cancellations
Q: Can I cancel or change my order after placing it?
A: It depends on where your order is in processing.
If your order has not shipped yet:
Please contact us as soon as possible at info@alderandalouette.com or text 360-358-3387. If we are able to cancel fulfillment before the order ships, we will process the refund on our end right away.
Payments are captured at checkout when an order is placed. If we cancel an order before it ships, the payment has already been processed, so the cancellation is handled as a refund rather than an uncharged order.
We issue the refund right away on our end, but most banks and credit card providers take 3–5 business days to post the funds back to your account.
If your order has already shipped:
Orders cannot be canceled once they have shipped. Please see our Return Policy for return options once your items arrive.
Sales Tax
Q: Do you charge sales tax?
A: We currently collect sales tax in Washington State.
In some cases, payment providers such as Shop Pay may calculate or collect sales tax based on their own checkout settings.
If you complete checkout without being charged sales tax, you may still be responsible for reporting the purchase under your state’s use tax laws.
Payments
Q: Why might I prefer paying with a credit card instead of a debit card?
A: Credit cards often provide additional purchase protection for lost, delayed, or damaged items in transit.
Debit card holds from preauthorizations, declined payments, or refunds can also temporarily tie up funds in your bank account for several days. These holds are handled by your bank or card provider, and we do not have control over how quickly they release or return funds.
Q: Why does PayPal show both a preauthorization and a charge on my account?
A: PayPal may place a temporary preauthorization hold to verify funds. Once your payment finalizes, the preauthorization should drop off automatically. It is not a double charge.
Q: Who processes my payments and refunds?
A: Payments are processed securely through third-party payment providers such as Shopify Payments, PayPal, Afterpay, and Shop Pay. These providers handle transaction processing and payment security.
We do not store or handle your full payment information ourselves.
When we cancel an order or issue a refund, we process the refund right away on our end. Depending on your bank or credit card provider or the payment processor you used (such as Afterpay or Paypal), it may take 3–5 business days, and sometimes longer, for the refund to appear in your account.
Shipping Loss, Mis-delivery, & Insurance
Q: Do you cover my package if it’s lost, misdelivered, or damaged?
A: USPS and UPS include limited carrier liability coverage on many shipments, but this coverage applies only while a package is in transit. It does not cover theft, loss, or damage after the carrier has marked the package delivered.
Typical carrier coverage without Route Package Protection:
- USPS Ground Advantage: up to $100, subject to USPS claim requirements and extended waiting periods
- UPS Ground: up to $100, subject to UPS claim requirements and investigation timelines
If a package is lost or damaged in transit and Route Package Protection was not purchased, we will help file a carrier claim when applicable. Replacement or refund options depend on the carrier’s decision, required timeline, item availability, and carrier coverage limits. If the order value is higher than the carrier’s included liability coverage, any amount above that limit may not be covered.
For expanded protection values and a more expedited, direct claims process, including theft shortly after delivery, we recommend adding Route Package Protection at checkout.
Q: What is Route Package Protection?
A: Route Package Protection is an optional shipping protection service available at checkout. It helps cover package issues such as loss, damage, or theft during transit and shortly after delivery.
If Route is purchased and a package issue occurs, Route provides a digital claims process and will either reimburse you or reimburse us to send a replacement when appropriate.
Q: Who handles Route claims?
A: Route handles claims through their digital claims process. Claims may be started by either the customer or by us on the customer’s behalf.
If your claim is approved, Route will refund you or reimburse us to send a replacement.
Q: My tracking says “Delivered,” but I don’t have my package. What should I do?
A: If tracking shows “Delivered,” first check around your delivery area, with household members, neighbors, building managers, or your local mailroom if applicable. Carriers sometimes leave packages in nearby safe locations.
You may also contact your local USPS or UPS office, as they can often confirm the delivery location or GPS scan for the package.
If Route Package Protection was purchased at checkout, you may file a claim directly with Route for lost or stolen packages. Claims may also be started by us on your behalf if requested.
If Route Package Protection was not purchased, please note that once a package has been marked delivered by the carrier, it is considered successfully delivered. Carrier liability coverage does not apply after delivery and does not cover theft after delivery.
For this reason, we strongly recommend choosing Route Package Protection at checkout if you would like protection for theft shortly after delivery.
Other Shipping Questions
Q: Do you ship internationally?
A: Currently, we ship within the United States only.
Q: Do you offer free shipping discounts?
A: Because shipping costs vary widely based on package weight, size, and destination, we are not able to offer ongoing free shipping.
From time to time, we may offer limited shipping promotions, usually with a minimum purchase requirement. When available, these promotions will be announced on our website homepage banner or through our email newsletter.
Q: What do you charge for shipping?
A: Shipping costs are calculated at checkout based on package size, weight, destination, and the carrier service selected.
USPS and UPS are connected to our checkout system and provide live rates. At checkout, you may also choose shipping with or without Route Package Protection. If you choose Route, its cost will be added to your order total.
Q: How long will it take to receive my order?
A: Delivery time includes both our order processing time and the carrier’s transit time.
We schedule two carrier pickups or drop-offs per week. Orders placed Thursday through Sunday may ship after the weekend, depending on our processing queue and carrier schedules.
Delivery estimates shown at checkout are carrier estimates only. They do not include our order processing time, rural location, or twice-weekly carrier pickup schedule.
Once your package is picked up or dropped off, a more accurate delivery estimate is usually available through USPS or UPS tracking. Tracking may take up to 24 hours to update after the carrier receives the package.
➡️ See our Shipping Policy for full details.
Q: Do you offer expedited shipping?
A: Expedited shipping may be available at checkout depending on the items ordered, package size, destination, and carrier options. Please note that expedited shipping speeds do not shorten our order processing time. If you need an order by a specific date, please contact us before placing your order.
Q: Will I receive a tracking number?
A: Yes. Once your shipping label is created, you will receive tracking information by automated email. If you don’t receive it, please check your spam or promotions folder.
Tracking may take up to 24 hours to update after the package is picked up or dropped off with the carrier.
Q: Why does it take a few days for my package to arrive if I live nearby, such as Olympia, WA?
A: Even for nearby deliveries, USPS usually routes packages from our local post office to regional sorting hubs, such as in Kent-Seattle-Elma, before sending them back out for final delivery.
Because of this routing system, local packages may still take 3–4 business days instead of arriving the next day.
Returns & Exchanges
Q: How do I return or exchange a product?
A: Please review our Refund & Exchange Policy for full return requirements, item eligibility, timelines, and instructions before sending anything back.
Some items are not eligible for return or exchange, including certain cut, custom, seasonal, hygiene-sensitive, special-order, or final-sale items.
Most eligible returns do not have a restocking fee. However, high-value items, high-value orders, special-order items, or certain instruments may be subject to a restocking fee. Please see our Refund & Exchange Policy for full details.
Schools & Organizations
Q: Do you offer educational discounts?
A: Yes. We offer discounts on qualifying bulk or large school orders. Please contact us before placing your order so we can verify your school, review your needs and provide a quote if your order qualifies.
Large school orders may have shipping rates that differ from the standard checkout rates because of package size, weight, or shipping method.
Q: Do you accept purchase orders (POs)?
A: Yes. We gladly accept purchase orders from schools and educational organizations. We can also provide invoices when needed. Please contact us before placing your order so we can help coordinate the process.
Other Questions
Q: Are your wooden toys treated with finishes?
A: Many of our wooden toys are unfinished or finished with natural oils, plant-based stains, or beeswax blends. Finish details vary by maker and product, so please check the individual product listing when available.
Wood Toy Care Tip:
Maintain wooden toys with child-safe plant-based oils or child-safe oil-and-beeswax blends whenever they appear dry, before storage, or after exposure to water.
Q: Why do you choose natural materials?
A: We choose natural materials such as wood, wool, cotton, silk, paper, and beeswax whenever possible because they are beautiful, durable, and offer rich sensory experiences for children.
Q: Can you help me choose the right product?
A: Absolutely! If you're choosing a gift, stocking a classroom, building a homeschool curriculum, or simply aren't sure which product is the best fit, we'd be happy to help. Email us at info@alderandalouette.com, and we'll gladly offer recommendations.
Q: Do you offer wholesale pricing?
A: At this time, we do not offer wholesale accounts or wholesale pricing.
Policy Updates
We reserve the right to update policies at any time without prior notice. Please review our policies before placing an order.
Still have a question?
Email us at info@alderandalouette.com or fill out our Contact Us form, and we’ll be in touch as soon as possible.
Special Order items
Special Order items
Special Order Items
Items marked as Special Order are not kept in regular stock due to space limitations (e.g. large harps, Waldorf play stands, or bulk quantities of lesson books). These are ordered on demand from our distributor in the Pacific Northwest.
Once shipped from the distributor, they usually arrive to us within 3-4 business days during non-peak times, after which we promptly ship them to you. The distributor typically processes orders within 2–3 business days but may take longer during busy seasons. Please note they are closed on weekends, holidays, and from mid-December through mid-January.
High-quantity orders may also be treated as special orders. For example, small orders (1–3 boxes of crayons or 6 lesson books) ship from our inventory. Large orders—such as 20 boxes of crayons or three 10-packs of lesson books—may be ordered from the distributor instead, adding additional business days to processing.
